Effective date: September 19, 2026 · Last updated: September 19, 2026
What this covers
This policy applies to purchases made on this website — currently the ChessVerse Unlock Code, a one-time digital purchase that unlocks every Classic, Story and Survival level in the ChessVerse app.
Purchases made inside the app through Google Play are not covered here. Those are handled by Google under the Google Play refund policy, and refund requests for them must go to Google.
Delivery
The unlock code is delivered electronically as soon as payment is confirmed — normally within a few seconds, and in any case within 24 hours. There is no physical shipment, so no shipping charges or delivery times apply.
If you have paid and not received a code within 24 hours, email support@myappscart.com with your payment reference and we will either issue a code or refund you in full.
Cancellation
The unlock code is a one-time purchase, not a subscription. There is nothing recurring to cancel and you will never be charged again for it.
An order can be cancelled for a full refund at any point before the code has been redeemed in the app.
Refunds
You are entitled to a full refund if
- you were charged but received no code;
- the code you received does not work, and we cannot supply a working one;
- you were charged more than once for the same purchase;
- you request a refund within 7 days and have not yet redeemed the code.
A refund is not available once
- the code has been redeemed and the levels are unlocked on your account.
This is because the purchase is digital and is delivered in full at the moment of redemption. If something has gone wrong even so, write to us — we would rather hear about it than have you raise a dispute.
How to request a refund
Email support@myappscart.com from the address you
used at checkout, including your payment reference (the
pay_… id on your receipt) and the reason.
- We acknowledge every request within 2 business days.
- Approved refunds are issued within 5–7 business days.
- The money is returned to the original payment method. Your bank or card issuer may take a further 5–10 business days to show it.
Refunds are made in the original currency and for the amount actually charged. We do not charge a processing fee for a refund.
Contact
MyAppsCart, a Kirosys Technology company
Email: support@myappscart.com