๐ What data does JiVault store?
| Data Type | Where stored | On app uninstall |
|---|---|---|
| Scanned documents, images, PDFs | Your device (local) | Deleted |
| Notes, todos, signatures, reminders | Your device (local) | Deleted |
| Vault PIN (hashed) | Android Keystore (device) | Deleted |
| App settings & preferences | Your device (local) | Deleted |
| Cloud backup files | Your Google Drive | Retained โ manual delete required |
| Google account access | Google account settings | Retained โ revoke separately |
| Anonymous analytics | Firebase (aggregated, no PII) | Contact us to remove |
โ Option 1 โ Delete data from within the app
The safest way to delete your data while keeping the app installed:
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1
Delete all documents
Go to Settings โ Storage โ Delete All Documents. This permanently removes all scans, PDFs, and images from local storage.
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2
Clear the Secure Vault
Open the vault, select all documents, and delete them. Or go to Settings โ Security โ Clear Vault.
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3
Delete notes, todos & reminders
Go to each feature (Notes, Todos, Reminders) and use the "Delete All" option from the menu.
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4
Disconnect cloud backup
Go to Settings โ Cloud Backup โ Disconnect Account. This unlinks your Google account from JiVault. Your files in Google Drive are not deleted by this action.
๐ฑ Option 2 โ Uninstall the app
Uninstalling JiVault from your device permanently deletes all locally stored data โ documents, notes, settings, vault PIN, and preferences. There is no way to recover this data after uninstall unless you had cloud backup enabled.
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1
Long-press the JiVault icon
Tap Uninstall on the pop-up menu, or go to Android Settings โ Apps โ JiVault โ Uninstall.
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2
Confirm deletion
Android will ask you to confirm. All local app data is deleted immediately.
โ๏ธ Delete Google Drive backup data
If you used cloud backup, JiVault created a folder called "JiVault Backup" in your Google Drive. Uninstalling the app does not delete this folder.
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1
Open Google Drive
Go to drive.google.com or the Google Drive app.
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2
Find the JiVault Backup folder
Search for "JiVault Backup" or browse to My Drive.
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3
Right-click โ Move to Trash
Then empty the Drive Trash to permanently delete the files.
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4
Revoke JiVault's Google account access
Go to myaccount.google.com/permissions, find JiVault, and tap Remove access.
โ๏ธ Request data deletion by email
If you need assistance or want to confirm that all data associated with your account has been deleted, email us at:
Email: support@myappscart.com
Subject: Data Deletion Request โ JiVault
Include: your Google account email (if cloud backup was enabled). We will respond within 5 business days and confirm deletion.
โ๏ธ Request via email