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Delete Account & Data

Step-by-step guide to remove your JiVault data.

โ„น๏ธ JiVault does not require an account for core features โ€” all documents are stored locally on your device. This page covers how to delete local data, cloud backup data, and Google account access.

๐Ÿ“Š What data does JiVault store?

Data Type Where stored On app uninstall
Scanned documents, images, PDFs Your device (local) Deleted
Notes, todos, signatures, reminders Your device (local) Deleted
Vault PIN (hashed) Android Keystore (device) Deleted
App settings & preferences Your device (local) Deleted
Cloud backup files Your Google Drive Retained โ€” manual delete required
Google account access Google account settings Retained โ€” revoke separately
Anonymous analytics Firebase (aggregated, no PII) Contact us to remove

โœ… Option 1 โ€” Delete data from within the app

The safest way to delete your data while keeping the app installed:

  1. 1

    Delete all documents

    Go to Settings โ†’ Storage โ†’ Delete All Documents. This permanently removes all scans, PDFs, and images from local storage.

  2. 2

    Clear the Secure Vault

    Open the vault, select all documents, and delete them. Or go to Settings โ†’ Security โ†’ Clear Vault.

  3. 3

    Delete notes, todos & reminders

    Go to each feature (Notes, Todos, Reminders) and use the "Delete All" option from the menu.

  4. 4

    Disconnect cloud backup

    Go to Settings โ†’ Cloud Backup โ†’ Disconnect Account. This unlinks your Google account from JiVault. Your files in Google Drive are not deleted by this action.

๐Ÿ“ฑ Option 2 โ€” Uninstall the app

Uninstalling JiVault from your device permanently deletes all locally stored data โ€” documents, notes, settings, vault PIN, and preferences. There is no way to recover this data after uninstall unless you had cloud backup enabled.

  1. 1

    Long-press the JiVault icon

    Tap Uninstall on the pop-up menu, or go to Android Settings โ†’ Apps โ†’ JiVault โ†’ Uninstall.

  2. 2

    Confirm deletion

    Android will ask you to confirm. All local app data is deleted immediately.

โ˜๏ธ Delete Google Drive backup data

If you used cloud backup, JiVault created a folder called "JiVault Backup" in your Google Drive. Uninstalling the app does not delete this folder.

  1. 1

    Open Google Drive

    Go to drive.google.com or the Google Drive app.

  2. 2

    Find the JiVault Backup folder

    Search for "JiVault Backup" or browse to My Drive.

  3. 3

    Right-click โ†’ Move to Trash

    Then empty the Drive Trash to permanently delete the files.

  4. 4

    Revoke JiVault's Google account access

    Go to myaccount.google.com/permissions, find JiVault, and tap Remove access.

โœ‰๏ธ Request data deletion by email

If you need assistance or want to confirm that all data associated with your account has been deleted, email us at:

Email: support@myappscart.com
Subject: Data Deletion Request โ€” JiVault

Include: your Google account email (if cloud backup was enabled). We will respond within 5 business days and confirm deletion.