We're here to help
Having trouble with Brain Battle? Send us an email and we'll get back to you within 2 business days.
support@myappscart.comFrequently Asked Questions
How do I restore my Remove Ads purchase?
Open Brain Battle โ tap the Shop tab โ scroll to the bottom โ tap Restore. Your purchase will be verified with Google Play and restored automatically. Make sure you're signed in to the same Google account you used to buy it.
My game progress was lost after reinstalling. Can I get it back?
Brain Battle stores all progress locally on your device using offline storage. Uninstalling the App deletes this data permanently โ we do not have a server backup. We recommend keeping the App installed and using Android's built-in backup if you'd like to preserve progress across devices.
I accidentally spent coins. Can I get them refunded?
Coins are virtual in-game currency with no monetary value. Spent coins cannot be refunded. You can earn more coins by completing levels, finishing daily challenges, or watching rewarded ads in the Shop.
Ads are not loading. Is something wrong?
Ad availability depends on your location and network connection. If you're on a slow or restricted network, ads may not load. This is normal and does not indicate a problem with the App. Try again later or switch to a different network.
How does the Daily Challenge work?
A new Daily Challenge unlocks every day at midnight. Complete it to earn a large coin bonus and extend your streak. If you miss a day, your streak resets โ but you can buy a Streak Freeze from the Shop (60 coins) to protect it for one missed day.
The App crashes or won't open. What should I do?
Try these steps in order: (1) Force-close and reopen the App. (2) Restart your device. (3) Uninstall and reinstall the App. If the problem persists, please email us with your device model and Android version so we can investigate.
How do I turn off notifications?
Open Brain Battle โ Settings โ toggle off Daily Reminder. You can also manage notification permissions in your device Settings โ Apps โ Brain Battle โ Notifications.
Is Brain Battle available on iOS / iPhone?
Currently Brain Battle is available for Android only via Google Play. An iOS version may be considered in the future โ stay tuned.
Contact Information
Email Support
Response time: within 2 business days
When emailing, please include:
Your device model, Android version, App version (visible in Settings โ About), and a description of the issue.